Frequently Asked Questions
Yes, absolutely. This is something we take tremendous pride in. Each unit is thoroughly cleaned (vacuumed and sanitized) and inspected after each use.
Yes, for sure. We provide inflatables all over Colorado as well as service Wyoming, Nebraska and Kansas. Depending on the event and distance there may be travel expenses but please call our office for a custom quote.
All pricing includes delivery, setup, and pickup of your inflatable rental. Roo Jumps provides our own extension cords for every job.
We accept business checks, cash, and all major credit cards. Visa, Master Card, Discover, and American Express.
Absolutely! We will match or beat any offer from any reputable competitor.
Yes! Roo Jumps are great for parks. Your city/town may require that you have a reservation and and a permits in order to have an inflatable at the park. Also, most cities will require that they be named as additionally insured on our policy. We do need at least 48 hours notice to add an additionally insured on our policy. Does the park have power? If electricity isn't available, we can arrange for a generator for an additional charge. See our parks page to verify your city in which you want to have your inflatable.
For sure. At Roo Jumps we offer discounts for renting multiple inflatables, call for pricing or book online.
Summertime is extremely busy for Roo Jumps, and we have many rentals on any given day. In order to get the inflatable of your choice, the sooner you reserve your unit(s) the better your chances of getting exactly what you want to make your event rock.
Roo Jumps will set up as early as needed for any given event. Typically, Roo Jumps last pickup in the evening is 8:00 PM to avoid an additional charge.
Yes, many of our customers require a large liability policy in order to continue to work with them. Roo Jumps will be more than happy to provide a Certificate of Insurance if needed. For an additional charge, Roo Jumps can also make you an Additional Insured on our policy. Many inflatable companies don't have the right insurance, we do.
That depends on which inflatable you are renting. Please refer to the specific sizes on our website for exact sizes. If your unit is 20 x 20 feet, you should have a space available for at least 25 x 25, this is an added space for safety. Make sure your area is tall enough and clear of trees, power lines and anything overhead.
We can set up on nearly any surface. We do have a minimal fee for anything other than grass so that we can provide a tarp to protect the inflatables and we also provide sand or water barrels to anchor the inflatables.
Roo Jumps will set up in virtually any weather conditions to keep your event a go. The only time Roo Jumps will cancel is for winds over 25 mph.
You can expect our delivery driver anywhere from two hours to a half an hour ahead of your scheduled party time. On any given day we have multiple events and we can't always be there exactly when you'd like the delivery.
It depends. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds, punctures, the use of any silly string, etc.) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.